Geedup FAQs

Everything you need to know about ordering, shipping, returns, and more. If your question is not covered here, reach out to the Geedup team and we will help you out.

Orders and Shipping

What products do you sell?
Geedup offers a range of streetwear essentials, including t-shirts, hoodies, sweatshirts, and pants, all made with premium quality and modern style.

Where do you ship?
We provide worldwide shipping, with a primary focus on customers in the USA. No matter where you are, you can order Geedup and have it delivered to your door.

How long does shipping take?
You can choose from two options at checkout:

  • Express Shipping: 7 to 8 business days ($29)
  • Standard Shipping: up to 21 business days ($19)

Delivery times may vary depending on your location.

How can I track my order?
Once your order ships, you will receive a tracking number by email so you can follow your delivery in real time.

Can I cancel my order?
Yes, you can cancel within 12 hours of placing your order. After that, it may already be processed and can no longer be cancelled.

Will I have to pay customs or import fees?
For international orders, customs duties or taxes may apply. These charges are the customer’s responsibility.

Payments

What payment methods do you accept?
We accept secure online payments through major payment providers. All transactions are processed in USD.

Returns and Exchanges

Do you accept returns?
Yes, we accept returns within 7 days of delivery, as long as the item is unused, unworn, and in the same condition you received it, with all tags attached.

How do I request a refund or return?
Just email us at [email protected] with your order details and the reason for the return, and our team will guide you through each step.

Who pays for return shipping?
Customers are responsible for return shipping costs. Shipping fees are non-refundable.

Do you offer exchanges?
Yes, exchanges are accepted within 7 days of delivery, subject to product availability.

What if I receive a damaged or wrong item?
Contact us within 48 hours of delivery and send clear photos as proof. We will arrange a free replacement or a full refund.

Contact

How can I contact you?

Our team is here to help with any question about your order or our products.